Privacy Policy

Quality 1st Restoration collects the information you choose to provide when you call, email, submit a form, or request restoration help. That may include your name, phone number, email address, property location, service need, photos, and claim-related details.

We use that information to respond to requests, schedule service, document restoration work, coordinate with insurance representatives when requested, improve the website, and keep basic business records.

We do not sell personal information. We may share information with service providers, insurers, adjusters, subcontractors, or legal and compliance parties when needed to deliver restoration services, process a claim, or meet business obligations.

This site may use analytics and advertising tools that collect technical information such as device type, browser, pages visited, and referral source. You can control cookies and tracking preferences through your browser settings.

Restoration inquiries can include sensitive property information, so we limit access to the people who need it for scheduling, estimating, documenting, cleanup coordination, claim communication, bookkeeping, or legal compliance.

Photos, notes, and claim details may be kept with the job file so we can answer later questions about the source of loss, affected materials, drying progress, repairs, invoices, or insurance documentation.

We use reasonable administrative, technical, and physical safeguards for business records, but no website, email system, phone system, or electronic storage method can be guaranteed to be completely secure.

If you send information about another person, property owner, tenant, employee, or business contact, you are responsible for making sure you have permission to share it with us for the requested restoration purpose.

To request an update or deletion of information you have provided, contact us at support@quality1strestoration.com.